Get Your Knives. Fast.
We know you want your new Xinzuo knives, like, yesterday. We get it. That's why we ship all orders blazing fast from our Aussie warehouse.
Shipping FAQs (The Nitty-Gritty)
How do I track my order?
Easy. The moment your order leaves our warehouse, we'll email you a shipping confirmation with your Australia Post tracking number. You'll be able to watch it travel right to your door.
Where do you ship from?
Right here in Australia! All Xinzuo knives in Australia ship directly from our warehouse. That means no long, unpredictable international waits. Just the fast knife delivery you expect.
How are these premium knives packaged?
We know a premium chef knife is an investment. We package every order securely in a sturdy, discreet box to ensure your new tools have a safe and sound journey. They'll arrive sharp, protected, and ready for you to unbox (which is the best part, let's be honest).
Do you ship to PO Boxes or Parcel Lockers?
You bet. We ship with Australia Post, so we can deliver to wherever is most convenient for you, including PO Boxes and 24/7 Parcel Lockers.
What if there's an issue with my delivery?
Buying kitchen knives online should be a simple, stress-free experience. If your parcel gets lost in the mail or the tracking looks weird, just contact our Aussie-based customer service team. We'll sort it out for you, fast.
Do you ship internationally?
Oof. Not yet. Right now, we are 100% focused on being the best and fastest knife supplier in Australia. We are the official home of Xinzuo in Australia, and we're sticking to our home turf for now!